Select “Customers” from the menu, then find the customer, and on the customer’s page, update her details.

Select “Customers” from the menu, then search for the “Customer” and select “Delete” from the tab. The Customer is deactivated. Customer’s data and transactions are encrypted and stored in Everypay’s servers. The Customer can be reactivated at any time in the future.

Create a Customer when you want to have recurring charges (e.g. monthly subscriptions). Create a Customer object and store the card details encrypted in EveryPay’s secure system. Card elements can be changed, but they can’t be fully recovered. For example, for security reasons, you may only see the last 4 digits of the card. When you want to charge this Customer, you click on the relevant tab and the payment will go through. Customer creation can be done either through the control panel by going to Customers > Creating a Customer or by using the API Service.

In the IBAN you have stated in the relevant information field.

No, for every account created in EveryPay’s system only one single company is linked.

Companies that have already set up can’t be deleted for security reasons, but can only be deactivated so that they do not accept payments. This process is reversible and you can activate it again at any time.

Register online. Enter an email, a tax registration number, a contact phone number and an IBAN where the Funds will be deposited. Get approved going through a simple KYC process and start accepting card payments.

You can refresh your keys any time from the settings page.

API keys are used to authenticate and identify your account on EveryPay’s servers. For each account, there is only one pair of Public and Private Key.

Select the “Customers” tab from the menu, then, on the search form, search for the customer and update the customer’s information.

With EveryPay you can save the details of a specific customer’s card in order to charge it again (see next question). You don’t have to store the card details in your app or eshop (it requires PCIDSS approval for your server).

Refund a part or the full amount of any payment. Select “Payments” and search for the payment you want to refund. Then,  select “Return” at the top right of the screen and enter the refund amount in the form right below in that same window. The refund is cleared in real-time, but, depending on the issuing bank, it can take several days to be reflected in the cardholder’s account.

All invoices are stored and can be retrieved at any time from the Merchant Dashboard.